Shipping & Returns
We are dedicated to keeping our customers happy! Please read our Terms & Conditions before purchasing your SRRA SWIM.
Due to being handmade PLEASE ALLOW 7-21 business days for your order to be made and shipped!
Returns & Exchanges
All purchased items will have 30 days to be returned for a full refund. After the 30 days we are no longer able to refund your purchase.
You may return/exchange for the following reasons:
- Damaged during shipping
- Wrong size
To accept a return/exchange, all items must:
- Not be worn
- Not be washed
- or Damaged
- In its original packaging
- Hygienic liner still in place
If all applies and you would like a full refund please allow 3-5 business days once the item is returned to receive payment.
*A return and request of refund will not include refunding of shipping (if paid).
SRRA SWIM is not responsible for shipping costs required for an exchange.
A return label will be provided by SRRA SWIM in the event of a return order.
Due to each item being handmade, we cannot except an exchange for a simple change of heart.
IF a mistake was made on our part, please contact us immediately at email@example.com.
SRRA SWIM ships worldwide!
All Domestic Orders-
- Standard Flat Rate $5 (Ships within 7-21 business days)
- Expedited Shipping $20 (Ships within 5 business days) *when applicable
- Free Standard Shipping on all orders over $100
* The term "Business Day" refers to Monday through Friday, excluding holidays
All International Orders-
- Standard Flat Rate $18.00
Once an order is placed please allow a 1-3 week grace period for the item/s to be made and shipped.
You will receive an email of your tracking information when your order is in the process of being made and will be shipped out within 2-3 days of that email.
IF there is a boost in the volume of orders, we will notify you if the 7-21 business days period has been extended.
We value your patience as we know it is very exciting to receive your new purchase!
For any further questions please contact us at firstname.lastname@example.org