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Shipping & Returns

We are dedicated to keeping our customers happy! Please read our Terms & Conditions before purchasing your SRRA SWIM.

Due to being handmade PLEASE ALLOW 1-3 WEEKS for your order to be made and shipped!

Returns & Exchanges

All purchased items will have 30 days to be returned for a full refund. After the 30 days we are no longer able to refund your purchase.

You may return/exchange for the following reasons:

  • Defect
  • Damaged during shipping
  • Wrong size

To except a return/exchange all items must:

  • Not be worn
  • Not be washed
  • or Damaged
  • In its original packaging
  • Hygienic liner still in place

If all applies and you would like a full refund please allow 3-5 business days once the item is returned to receive payment. 

SRRA SWIM is not responsible for shipping costs required for a return or exchange. For an exchange, we will cover the shipping costs when an order is fixed and returned back to you.

Due to each item being handmade, we cannot except an exchange for a simple change of heart. 

IF a mistake was made on our part, please contact us immediately at info@srraswim.com.

 

Shipping Terms

SRRA SWIM ships worldwide!

All Domestic Orders-

  • Standard Flat Rate $5 (Ships within 7-21 business days)
  • Expedited Shipping $20 (Ships within 5 business days)
  • Free Standard Shipping on all orders over $100
* The term "Business Day" refers to Monday through Friday, excluding holidays

    All International Orders-

    • Standard Flat Rate $18.00

    Once an order is placed please allow a 1-3 week grace period for the item/s to be made and shipped.

    You will receive an email of your tracking information when your order is in the process of being made and will be shipped out within 2-3 days of that email.

    IF there is a boost in the volume of orders, we will notify you if the 1-3 week period has been extended. 

    We value your patience as we know it is very exciting to receive your new purchase!

     

    For any further questions please contact us at info@srraswim.com

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